Privacy Policy

Word 2 Mouth Marketing LLC (“we,” “us,” or “our”) respects your privacy. This Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your information in connection with our services and website. It complies with GDPR and applicable data protection laws for EU residents and California privacy requirements for California residents.

We collect: (a) Information you provide directly (e.g., name, email, phone, company, job title, marketing preferences, payments); (b) Information about your use of the Services (e.g., activity, device identifiers, IP address, analytics data); (c) Information from cookies and similar technologies; (d) Information from third parties as needed to provide or improve the Services.

We use data to provide, maintain, and improve the Services; process payments; personalize marketing; communicate with you; comply with legal obligations; and protect our rights. We may combine data from multiple sources and profile you to optimize campaigns, automate follow-up, and improve performance.

For EU residents, we rely on several lawful bases: the performance of a contract, legitimate interests (e.g., business improvement, marketing optimization), consent where applicable, and compliance with legal obligations. You may withdraw consent where applicable, subject to contractual and legal constraints.

We may share with: (a) service providers performing services on our behalf; (b) affiliates or business partners; (c) third parties for compliance, security, or legal reasons; (d) with your consent. We require those parties to protect your information and use it only for specified purposes.

We store and process data in the United States and other jurisdictions as necessary. When transferring personal data outside the EU/EEA, we use appropriate safeguards (e.g., EU-US/UK-US data transfer mechanisms) and comply with applicable cross-border data transfer requirements.

We retain personal data as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may anonymize data for analytics and research when possible.

EU residents have rights including access, rectification, erasure, restriction of processing, data portability, objection, and rights related to automated decision-making. California residents have rights under the CCPA/CPRA where applicable. You can exercise rights by contacting us using the details below. Some rights may be limited by law.